IT Consulting Support & Services for Businesses

IT Consulting Services and Solutions for Business

Are you ready to turn your IT challenges into a competitive advantage? Let’s talk. Ntiva is a Managed Service Provider (MSP) that helps organizations solve their most perplexing technology challenges.

Our Advanced IT Consulting Services help your business stay secure, productive, and profitable. As one of the top 30 MSPs nationwide, we deliver expert guidance on the strategic technology direction you must take to stay ahead of the technology curve — and your competitors.

What Types of IT Consulting Services Does Ntiva Offer?

Ntiva offers you a comprehensive suite of IT consulting services. When you need expert assistance, our IT consultants provide a local presence, deep resources, and exceptional expertise.

From IT strategy to IT budgeting, from business continuity planning to cloud and data migration services and beyond, Ntiva’s IT consultants help you keep pace with today’s fast-moving IT landscape.

Types of IT Consulting Services

Assistance with strategic IT planning is one of our most frequently requested services. We think of strategic IT as a core competitive strength, helping you to invest in the right technologies to prepare your company today for tomorrow’s challenges.

Ntiva IT consultants will work with you to document a detailed strategic plan that maps your business goals to short-term and long-term action plans to achieve those goals.

IT budgeting goes hand in hand with strategic IT planning. But trying to build a technology budget without a clear understanding of what your company needs is frustrating.

Ntiva IT consultants work with you to develop a realistic IT budget that incorporates both your own assets and resources, plus the projected costs of the new technology that will deliver the most value to your organization and help you reach your business goals.

Chances are your network has developed gradually over time, with layers of hardware and software that may now be contributing to unintended security gaps or inefficiencies.

Ntiva IT consultants can conduct a comprehensive review of your IT environment and examine how your current technology is helping or hindering your business. You receive a written evaluation of the key areas that need improvement, with prioritized recommendations.

As your business relies more heavily on technology, the inherent risks increase as well. A single data breach or ransomware attack can cause huge financial, legal, and reputational damages.

Our comprehensive cybersecurity assessment identifies your level of risk and defines a mitigation approach to minimize and manage your threats and vulnerabilities.

Many organizations are bound by compliance regulations and standards, such as HIPAA, FINRA, PCI-DSS, NIST/CMMC, and ISO standards.

Ntiva provides compliance-readiness risk assessments, gap analysis, and remediation planning, along with audit preparation. Our IT consulting experts make sure your organization has a clear and well-documented framework that leads to successful industry compliance!

Many businesses are transferring their data and applications from on-premises data centers to private or public clouds, typically to reduce costs, increase security, and build redundancy.

Our IT consultancy helps you develop the right cloud migration strategy, including having the right cloud security in place. We take you through the pros and cons, help you evaluate cloud providers, calculate costs, and then implement a plan to ensure a successful cloud migration project.

Business interruptions happen, and a continuity and disaster recovery plan is vital to keep your company up and running through whatever crisis you might face.

As an information technology consulting firm, Ntiva helps you formulate a BC/DR plan that encompasses how employees communicate in a crisis, where they go to find the information they need, and how they can access the tools and processes they need to perform their jobs in any situation.

A vCIO is a semi-dedicated IT executive who provides short- or long-term support for IT strategy, operations, and leadership. If your business needs strategic direction but you don’t have the budget for a full-time CIO, a vCIO is an excellent choice to help you set your priorities and manage your day-to-day technology operations.

Our seasoned vCIOs have helped hundreds of other companies navigate the same challenges you’re facing.

Business growth requires a balance of efficiency, collaboration, and speed—and that’s what our custom application development solutions deliver.

Common solutions include efficiently automating complex processes or creating a “clean handshake” between internal and external business systems. Whatever your needs may be, if you can’t find the right software off the shelf, our expert IT consulting team can build a custom application that delivers exactly what you want.

How Does Ntiva Deliver IT Consulting Services?

IT Support Services

If your small or medium-sized business is typical, you have a challenge with scalability where IT is concerned. After all, your IT needs fluctuate throughout the year. Most of the time, you have enough staff — and budget — to manage.

But you experience times when you are overwhelmed, right? You cannot afford to hire and train the size of in-house team you’d need to meet all IT challenges at all times throughout the year.

This is where Ntiva’s IT Support Services help. We have the IT support specialists you need whenever your IT challenges threaten to overpower your operations.

We'll Guide You Through the MSP Onboarding Process

We'll Guide You Through the Onboarding Process Partnering with Ntiva starts with a proprietary, four-stage onboarding process. Our dedicated Ntiva Onboarding Team (including a dedicated Project Manager and Onboarding Engineer) guides you through the four stages. We start with discovery of your IT infrastructure, proceed to IT data collection, conduct an internal information review, and end with implementation and go-live.

Phase 1: Managed Service Definition

The definition of services is a crucial part of the onboarding process. We discuss every service outlined in the signed Service Agreement to ensure our team has an in-depth understanding of your business prior to on-site data gathering, process documentation, and ongoing support.

Phase 2: IT Data Collection

Our technicians visit your site to gather information about your IT environment and to begin the documentation process. Their extensive engineering checklist covers such things as network investigation, security assessment, backup verification, server room inspections, and policy documentation.

Phase 3: Internal Information Review

The primary goal of this phase is to ensure your IT environment will meet your needs now and as your business grows. We review the information collected in Phase 2 with your dedicated team alongside our specialized senior technicians if needed.

Phase 4: Orientation Meeting and Service Handoff

Your Ntiva team meets with you to review your new client manual. This review includes a discussion of all findings, including recommendations for additional changes. It also includes the final tailoring of support procedures if needed. We schedule any recurring on-site visits and set up the cadence for recurring meetings between you and your Account Manager.

Your Team of Experienced IT Consultants

With Ntiva’s managed IT services, you’ll have a whole team of experts that can handle everything for you around the clock, every single day of the year.

Cybersecurity experts, system admins, project managers, service desk techs and more…it’s all just a phone call away!

Jacob R.
Service Desk

Scott L.
Professional Services

Sung K.
System Engineer

Frank D.
Solution Architect

Holly B.
Project Manager

Jake K.
Service Desk

What Are the Benefits of IT Consulting Services?

The primary benefit of partnering with Ntiva’s IT consultants is that you get the expertise without the expense. You gain immediate access to a team of 350+ expert technicians—24/7/365 — without having to recruit and manage this expertise yourself.

You gain access to a wealth of specialized talent, proven best practices, and winning processes, all based on thousands of hours of experience across hundreds of businesses.

That’s the primary benefit. But there are actually eight more benefits of IT consulting services.

In many small and mid-sized companies, in-house IT staff are generalists. With an external IT consultant, however, you can gain specialized skills, in-depth knowledge about current solutions, and the tools and capabilities your organization requires.

Faster Project Completion

Many consultants engage quickly and require minimal time to get up to speed. They also work quickly, as they bring the right experience and tools to every project.

An IT specialist often can complete technology projects using fewer resources than your in-house team might need. The consultant will give you an accurate upfront estimate regarding the cost of the engagement, and once the project is complete, you won’t need to keep the specialist on the payroll.

A consultant can share expertise and provide training throughout the engagement, resulting in a stronger in-house team overall.

IT consultants can identify and resolve security threats in your network and systems. They work with your team to establish processes and protocols to ensure better ongoing protection.

In-house IT teams, especially in smaller companies, are often overwhelmed with multiple projects and conflicting priorities. Engaging an IT consultant to complete specific projects can free up your team to focus on core business functions and priorities.

IT consultants deliver more than just technical expertise. They also use proven, repeatable processes that they pass on to your team through documented IT playbooks and technology training.

Armed with experience and a toolkit of best practices, IT consultants bring a fresh perspective to your technology environment. They identify issues you may have overlooked and make recommendations about improving or replacing legacy technology systems and practices.

How Much Does It Cost to Hire an IT Consultant?

If you’re frustrated while trying to figure out how much it costs to hire an IT consultant, we understand. Oftentimes, the answer is, “it depends.”

But first, here’s the average: You can expect to pay between $80 and $150 per month, per user. Whether you come in at the low end or the high end or somewhere in between, depends on multiple factors. These include the size of your organization and the amount of your IT function that you want to outsource. Learn more by reading our helpful guide, The Real Cost of Outsourced IT Support and Services.

How much does it cost to hire an IT consultant?

Why Hire IT Consultants for Your Business?

Tell us if we’re correct. First, IT is not your core competency, is it? IT is simply a means to an end. The value you offer the marketplace lies in other areas. Second, you can’t possibly keep pace with today’s rapidly changing technology landscape, can you? We’re talking artificial intelligence, big data, cloud computing, and more.

This is why you should hire IT consultants like Ntiva. We manage your ever-changing IT challenges so that you can manage your business. Here’s how.

Digital Transformation

Digital transformation spending will grow to more than 53% of all technology investment by 2023.

Cloud

New investments in cloud initiatives will outpace all other enterprise IT spending through 2022.

Big Data

83% of enterprise executives believe that big data projects will enable them to improve their competitive position.

Artificial Intelligence

By 2021, 80% of emerging technologies will be built on a foundation of artificial intelligence.

Mobile

Around 52% of global web traffic comes from mobile phones

Cybersecurity

Roughly 68% of business leaders say their cybersecurity risks are increasing.

Ntiva IT Consulting Case Studies

Financial Firm Saves Money With Proactive IT Consulting from Ntiva

Bryles Research Improves Employee Productivity With Strategic Assistance From Ntiva

Emergency Outage Prompts Strategic IT Planning for Private Education

What Are IT Consulting Services?

IT consultants provide strategic advice. Their primary goal is helping your organization use technology and IT resources to reach your strategic business goals. IT consultants solve IT problems. Common IT consulting services include:

IT strategy and planning
IT assessments
Security risk assessments
Governance, risk, and compliance
Cloud and data migration planning
Business continuity and disaster recovery planning
IT budgeting

What Is the Difference Between IT Consulting and IT Services?

The main difference between IT consulting and IT services is the difference between strategy and implementation. An IT consultant tells you what to do, and why, perhaps even how. But an IT services firm implements that strategy. An IT consultant hands you a plan. An IT services company carries out that plan. An IT consultant tells you to migrate to the cloud. An IT services firm carries out that migration.

IT Consulting Services

Harness the power of technology consulting for competitive advantage!

IT Consulting Services and Solutions for Business

Contents:

What Types of IT Consulting Services Does Ntiva Offer?

IT Strategy & Planning

IT Budgeting

IT Assessments

Security Risk Assessments

Governance, Risk, & Compliance

Cloud & Data Migration Services

Business Continuity & Disaster Recovery (BC/DR)

Virtual CIO (vCIO)

Mobile & Web Custom Application Development