IT Service Descriptions

Ntiva vCIO Services

Our Virtual Chief Information Officer (vCIO) services are designed to provide strategic technology guidance tailored to your business's unique needs.

 Acting as your executive-level advisor, our vCIOs work closely with your team to align IT initiatives with business objectives, manage technology budgets, and develop comprehensive roadmaps. This article outlines the key responsibilities and deliverables of our vCIO support, showcasing how we drive technology success for your organization.

vCIO Support Responsibilities: 

  • Strategic Guidance: Serve as the client’s executive level strategic advisor, providing strategic guidance and direction that aligns with business objectives utilizing technology 
  • Technology Budget Management: Manages preparing and presenting a comprehensive IT Budget based on clearly designed business goals. Reviews budget performance regularly with key stakeholders. 
  • Strategic Roadmaps: Develop and manage a three-to-five-year strategic technology roadmap to align technology solutions with business goals and objectives.  Is integrated into the senior management team to understand and translate desired business outcomes into technology initiatives. 
  • Policy Development: Assist in the development and implementation of policies, controls, and procedures, and creates KPIs to assess their effectiveness. 
  • Training: Facilitate and assist the client in developing training programs to enhance client knowledge and efficiency on the client’s technologies 
  • Project Support: Provide support for projects and initiatives and working with 3rd party vendors. 
  • Executive Communication: Meet regularly with stakeholders to ensure satisfaction with current work and plan for future growth. Ensures that information relating to technical initiatives is presented effectively to non-technical staff.    
  • Vendor Management: Establish and manage IT vendor relationships.   Assists with negotiating 3rd-party vendor engagements and ensuring the effectiveness of those engagements. 
  • Technology Research: Research new technologies and implementations needed for the client environment. 

vCIO Deliverables: 

  • Develop Standard IT Policies and Procedures 
  • Technology Roadmap 
  • Disaster Recover Plans / Disaster Recovering Testing 
  • Best Practices Audits 
  • Vendor Selection and Evaluation 
  • Off the shelf software selection 
  • IT Assessments 
  • IT Committee Management 
  • Microsoft/Google Tenant Audits and Remediation Recommendations 
  • Application Diagraming 

By utilizing our vCIO services, your organization gains access to expert strategic planning, vendor management, and technology implementation tailored to your business goals. We are committed to helping you navigate the rapidly changing technology landscape, ensuring your IT infrastructure supports your long-term success. If you need further assistance or have any questions, please contact our team.