IT Service Descriptions

Ntiva Email Encryption (Zix)

Zix Email Encryption is a powerful email security tool designed to protect sensitive communications by ensuring emails are encrypted and accessible only to intended recipients.

Ntiva's Email Encryption (Zix) is a powerful email security tool designed to protect sensitive communications by ensuring emails are encrypted and accessible only to intended recipients. Its industry-leading solutions provide seamless encryption, data loss prevention (DLP), and compliance with regulatory standards, making it an essential tool for businesses that handle confidential information.

Key Features

  • Seamless Email Encryption: Automatically encrypts emails based on pre-defined policies, without requiring users to manually encrypt messages.
  • Content Scanning & Filtering: Scans outbound emails for sensitive content such as financial information, healthcare data, or legal documents, ensuring that they comply with industry regulations.
  • Policy-based Encryption: Customizable policies enable automatic encryption for certain types of data or messages to meet compliance needs.
  • Secure Delivery: Ensures secure email delivery to recipients, even if they don’t use Zix. Recipients can access encrypted emails via a secure web portal.
  • Ease of Use: No need for special software or hardware. Zix integrates with existing email platforms like Microsoft 365, Google Workspace, and other email clients.
  • Transparent Encryption: Sends encrypted emails without disrupting normal workflows, offering automatic protection in the background.

Security and Compliance

Zix Email Encryption is trusted by leading healthcare, financial services, and government organizations to meet the following regulatory standards:

  • HIPAA Compliance for healthcare organizations
  • GLBA Compliance for financial institutions
  • SOX Compliance for publicly traded companies
  • PCI DSS Compliance for payment card industry data

Benefits

  • Ease of Implementation: Zix works with existing IT infrastructure and requires no special configurations for users.
  • Enhanced Security: Prevents unauthorized access to sensitive email communications through robust encryption protocols.
  • Regulatory Compliance: Helps organizations meet key industry regulations by automatically securing emails with sensitive data.
  • Minimized Risk: Protects against data breaches and email-based threats such as phishing and malware.

Use Cases

  • Healthcare Providers: Protect patient data and ensure HIPAA compliance.
  • Financial Institutions: Secure client financial information and meet GLBA requirements.
  • Legal Firms: Safeguard privileged communications and sensitive legal documents.

Deployment Options

  • Cloud-based: Fully managed, cloud-hosted encryption service that eliminates the need for on-premise hardware.
  • On-premise: For businesses that prefer to host Zix Email Encryption within their own IT infrastructure.
  • Hybrid: Combines on-premise and cloud solutions to fit specific business needs.

Integration

  • Microsoft 365: Easy integration with Microsoft 365 for seamless encryption of email communications.
  • Google Workspace: Secure email communications within Google Workspace.
  • Third-Party Email Clients: Supports other widely used email platforms, ensuring encrypted email across all channels.

Customer Support

24/7 customer support is available to ensure uninterrupted email encryption services. Support includes phone, email, and live chat options, as well as access to a comprehensive knowledge base and documentation.