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Server Administration and Management

24x7 Support with a Managed Service Provider

Our Support Makes Managing Servers Efficient

Ntiva offers comprehensive support to help you minimize downtime and more efficiently manage servers. With years of experience and hundreds of technicians waiting to help you at any time, Ntiva provides cutting-edge managed IT services and support for businesses of all sizes.

Ntiva can help you set up and secure servers, so your business can operate more efficiently and eliminate risks to your servers. By getting a better understanding of your business, the risks it faces, and its needs, our server administration services can help you keep a watchful eye on your servers and maximize efficiency.

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What Are Server Management Services?

Server management services help keep your servers online, prevent security threats, and keep your servers up to date. Ntiva’s 24/7 Server Management Services can help you avoid the potential security risks of managing a server in-house, many of which can cost your business a significant amount of time and money. With hundreds of technicians monitoring your servers and helping you keep them secure and up to date, Ntiva makes it much easier to prevent serious server problems.

Troubleshooting

Troubleshooting

When it comes to fixing server issues, time is of the essence. Ntiva helps you prevent and fix server problems through a combination of server monitoring, maintenance, and troubleshooting. We provide 24/7 server management and monitoring, which means you've always got a set of eyes on your servers. If there's an issue with a server that persists for more than 5 or 10 minutes, we'll start the troubleshooting process to figure out the root cause of the issue and how we can fix it. Our team of technicians can get to the bottom of many common server problems to help you avoid costly downtime and security issues.

Maintenance

Maintenance

You might want to hire a server management company to help with server maintenance. Keeping your server up to date helps you minimize downtime, prevent security threats, and make sure your server is operating as efficiently as possible. The problem is that keeping up with this maintenance can be a lot of work for business owners, and you can't afford to miss scheduled updates and other key maintenance tasks. With Ntiva, you can rest easy knowing your servers are always up-to-date and well-maintained, so you don't have to worry about reliability or security issues that result from outdated services.

SoftwareInstallations

Software Installations

Installing software across all the machines connected to a server can be a lot of work, and installation mistakes can affect the performance of your software. When you need to install software on a server or several computers connected to that server, Ntiva server maintenance services can help you get the job done. With all the experience our technicians have in the world of server management and maintenance, installing software is a simple job. Don't settle for inefficient operations or leave your server vulnerable to attacks as a result of outdated software; with Ntiva server management services, you can get the software you need to be installed the right way.

Server Optimization

Server Optimization

Rebuilding your network from scratch is a lot of work, but Ntiva can help you improve efficiency without building an entire network from scratch. With server optimization, we can identify potential inefficiencies in your network and help you make your server operations more efficient. Whether you use your company server for day-to-day operations or to secure sensitive data from customers, Ntiva can help you optimize your server to make it as efficient and secure as possible. We can even help you eliminate unnecessary software and equipment while upgrading to better options, so you can make sure you're maximizing efficiency without spending money when you don't have to.

OS Updates

Operating System (OS) Updates

The operating system you have installed on your server is essentially the core of the machine. The software on a server has some effect, but the operating system is what determines the core capabilities of your server. This means keeping your operating system up to date is one of the most important things you can do to protect and optimize your server.

Outdated operating systems can cause security and performance issues, and updating your operating system isn't as simple as you might think. The biggest obstacle in updating your operating system is doing so with minimal downtime. Often, you have to shut a server down temporarily to update the operating system or install a new OS. Ntiva uses zero-downtime upgrade methods to deliver OS updates without creating downtime, so you can spend more time focusing on your business and less time on your servers.

 

We Support Multiple Platforms

Every business uses different tools to get the job done. Ntiva strives to provide comprehensive support for your server or data center regardless of the platform. Here are some of the many platforms Ntiva supports:

  • WordPress
  • Microsoft
  • Google Cloud Platform
  • Jenkins
  • Docker
  • AWS CloudFormation
  • CloudFlare
  • Webmin
  • OpenStack
  • Linux

multiple-platform-support

Supported Platforms

Supported Platforms

 

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The Ntiva Difference

The Ntiva Difference

As a business owner, IT can be one of the most difficult aspects of running a business. Many businesses struggle with IT services and server management because they don't have the right talent for the job. Ntiva has more than 18 years of experience as a server management service provider, including experience working with a wide range of platforms and business types. This means we have the knowledge and expertise to keep your servers up to date and prevent problems that result from poor server management. As one of the top 30 MSPs nationwide, Ntiva helps many businesses manage their servers and avoid IT-related issues.

There are many reasons for a co-managed IT partnership, especially when you partner with Ntiva. We provide 24/7 server management and monitoring across several platforms, which means you don't have to worry about taking care of updates and other routine tasks. If there's a problem with your network, Ntiva can alert you about the problem and troubleshoot to fix it. When it's time for an operating system or software update, Ntiva can ensure your server stays up to date without downtime and other common issues.

Ntiva has more than 350 technicians managing 60,000 devices, and we close more than 43,000 tickets each month. If you want to streamline IT and server management, Ntiva offers simple solutions for just about every platform and business.

Ntiva is Certified

Choosing the right server management service provider can be tough, especially if you don't know what to look for. Checking for certification is a good starting point when you're looking for the best managed IT services. Ntiva is certified to provide a wide range of IT services. Here are some of the certifications Ntiva has:

  • GDPR Compliance: General Data Protection Regulation (GDPR) compliance means a company is in compliance with the standards regarding the collection and handling of personal data. Many modern businesses collect and store a lot of personal data, and GDPR compliance proves that you're handling that data the right way. GPDR certification means Ntiva can help your business maintain GDPR compliance.

  • Microsoft Gold Partner: As a Microsoft Gold Partner, Ntiva is recognized by Microsoft for providing the highest level of customer care and IT services. This certification proves that Ntiva goes above and beyond to provide stellar IT services to customers.

  • DellEMC Partner Gold: The DellEMC Partner program was created by Dell to recognize reputable IT service providers such as Ntiva. There are three tiers to the DellEMC Partner program, and Ntiva has achieved gold status.

  • Cisco Partner: As a Cisco partner, Ntiva gets access to specialized training and other benefits that allow us to provide stellar IT services. Cisco partners are certified to provide valuable IT services, including server management services and more.

  • Apple Consultants Network: Ntiva doesn't just provide IT services for Microsoft devices. Our knowledge and experience with Apple IT services have earned us a spot in the Apple Consultants Network, which means we're certified to provide comprehensive Apple IT services.

Certifications

Ntiva Certifications

 

How Do Server Support Services Work?

Ntiva provides server support services using a team of more than 350 technicians to monitor your network for any potential problems. If we spot a problem, we'll notify you if it hasn't been fixed in a short time period. In the meantime, Ntiva works to help you prevent these issues by helping you keep your server up to date. Routine operating system and software updates can prevent many of the IT-related problems that business owners face.

We know it can be difficult to make major changes to your business, so we make the onboarding process easy. We'll explain everything you need to know about our service support services and what your responsibilities are now that you're outsourcing server management. Ntiva makes the onboarding process as simple as possible, so you don't have to be an expert to get service from experts.

Server support services

Server Management Case Study

What is a managed server service provider able to do for your company? In our case study on outsourced IT, our customer found outsourcing IT services like server administration and management gave them more time to focus on what makes their business unique.

Read the full case study here.

Ready to Get Started with Server Management?

Ntiva can help you find solutions that work for your business without decreasing efficiency or affecting day-to-day operations. Contact Ntiva today to learn more about how a server management service provider can help your business.

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Ntiva Certifications

What is co-managed IT?

Co-managed IT provides the ability to outsource IT tasks that your in-house team does not have time for, or does not have the expertise to tackle, to an experienced third-party IT provider. Think of it as filling in the gaps with an extended team approach, without having to hire, train and manage additional headcount.
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