Virtual CIO Services & Solutions

Virtual Chief Information Officer Solutions

Your business depends on technology — but do you have the resources to use it strategically?

For many companies the answer is no, which is why a virtual chief information officer (vCIO) could be just the answer you need. A vCIO provides a dedicated resource to formulate your company’s strategic IT goals, then manages the strategy to reach them.

A vCIO is much less expensive than adding a full-time position, yet your company will enjoy the benefits of having a smart, experienced leader shaping the way you use technology. Your company can move beyond outdated systems and inefficient processes and start moving toward smarter ways of doing business. Here’s how.

Set Strategic Priorities

A vCIO will evaluate your business technology to determine the right strategic priorities.

Ensure Regulatory Compliance

A vCIO can help keep you compliant with regulations even as you transform your technology strategy.

Evaluate Current Team Skills & Alignment

Where are the skills gaps on your IT team? A vCIO can identify them and make a plan for shoring them up.

What is a Virtual Chief Information Officer (vCIO)?

A virtual Chief Information Officer (vCIO) provides your business with a flexible resource who will formulate and manage strategic IT goals for your company. For less than the cost of an in-house hire, a vCIO helps you streamline your systems, get rid of outdated technology, and establish the IT goals and priorities that will best serve your business.

Why Do You Need a vCIO?

Far too often, businesses get stuck in a rut when it comes to technology. Without a clear vision for the future, they don’t know how to make improvements or even how to prioritize. A vCIO can help your company make smart technology decisions designed to advance the goals of your business.

Here are a few key benefits of using a vCIO.

vCIO

Strategic Expertise

Technology is constantly changing, and if you’re not keeping up your business may be falling behind. A vCIO can help you choose the right strategic priorities that offer the best ROI for your company.

Process Planning

When you work with a vCIO, you gain access to an expert who can provide your business with the right methods, processes, and plans to drive change throughout your organization.

Regulatory Compliance

If you’re in an industry governed by regulations, a vCIO can help you stay in compliance even as you make big changes to your IT processes and technology. That can help you save headaches — and money — later down the road.

Technology Management

Beyond big picture priorities, a vCIO can also provide management expertise on your day-to-day technology needs.

Vendor Relationships

For most businesses, vendors play an important role in the way they use technology. A vCIO can help your organization manage and support your strategic vendor relationships.

Types of Virtual CIO Support Offered

No two organization’s follow identical technology strategies. Your business has specific challenges, needs, and opportunities, and it’s these factors that shape the type of support a vCIO will offer your organization. Here a few examples of the types of services you might expect to receive when you hire a vCIO.

Develop IT Vision and Strategic Plan

Your vCIO will first take time to understand your business strategy, then work to develop the IT vision that best aligns with and supports those goals. This process also includes developing an IT strategic plan and road map that will be regularly refreshed over time.

Support All Strategic IT Initiatives

Your organization likely has security policies and procedures in place. But are they enough? A vCIO will review and revise them to make sure they can help you achieve your security goals.

Understand Today’s Budget (and Plan for Tomorrow’s)

A vCIO will be mindful of your company’s budget while creating a strategic plan for your IT technology. This will also include thinking about how future initiatives will be funded within budget constraints.

Annual Strategy Plan Document

A good vCIO is in it for the long haul. Part of this process, then, includes making regular evaluations of strategic plans and updating them annually based on past performance and achievement.

Develop and Implement Standard IT Policies

Consistent IT policies play an important role in guiding the way you use technology. Your vCIO will complete an evaluation to determine what policies are currently in place, then recommend, create, and maintain new standard business policies based on your needs.

Manage Search and Implementation of an Asset Management System

Create and Manage a CIO Dashboard with IT Business Metrics

As your technology projects get underway, a good vCIO will develop a dashboard to keep track of key IT organizational metrics. These will help ensure your projects stay on track, and can be updated and changed as priorities evolve.

Vendor Relationship Support and Coordination

Part of a vCIO’s duties are to evaluate you current vendor relationships and provide recommendations on how best to move forward. When cross vendor coordination is needed, a vCIO can also help to manage that process.

Create and Support Technology Training Programs

New technology creates new opportunities and challenges for your people. Your vCIO will be responsible for creating and supporting key training programs to help your employees make the best use of their new technology tools.

Business Continuity Planning

When there’s a crisis or disruption in service, how will your business keep operating? A vCIO can create and document a continuity plan to ensure your business continues even in the face of an unwelcome surprise.

How Does Ntiva's Virtual CIO Work?

When you work with Ntiva for your vCIO services, we’ll begin with a thorough discovery process to gather as much information about your business as we can. This is the first phase of onboarding, during which time we’ll assess your existing IT infrastructure, collect onsite data, review information internally, and develop a strategic plan tailored to the needs of your business.

Once service begins, we’ll identify key priorities and put the right processes in place to start driving change. From setting the big-picture vision to managing your day-to-day direction, a vCIO is the most cost-effective way you can start using your technology to take your organization to the next level.

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