Technology Guidance for Business Leaders

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5 Tips For Your Best Remote Desktop Service (RDS) Experience

You’ve got your laptop, your coffee, and a steady Wi-Fi connection. The perfect cloud computing setup. So, why is your remote work environment so slow?


The Pros and Cons of Automatic Software Updates

There’s no denying that automatic updating is a handy tool, but it’s not always the way to go. In some cases, manual updating is the safer solution, and all responsible ...


The Top 10 Questions People Ask IT Services Companies

More companies than ever before are outsourcing part or all of their IT needs to a third party provider. The reasons are many, from budget to convenience to the ability to...


In-House vs. Third Party Tech Support: the Pros and Cons

The world has changed so much in 2020, and many organizations have been pushed to their absolute limit, when it comes to technology demands.


5 Things Your IT Help Desk Should Do For You

The concept of the IT help desk was born with the technology boom of the late 1980s, and since then IT services, whether in-house or through a good IT services provider, have...


How to Reduce your IT Costs

In today's business environment, having your technology in tip-top shape is no longer an option if you want to operate at peak efficiency, minimize downtime, keep employees...


How to Grow Your Business with the Right Technology

The right technology can play a significant role in helping you grow your business, increase revenues and outperform the competition. We explain the details behind this,...


Your IT Guy Quit, Now What?

Most small-to-medium sized businesses rely on a relatively small IT team to keep their tech up and running. Typically, these employees know the ins and outs of every piece of...


How This Non-Profit Cut Their IT Budget in Half

All businesses have challenges when it comes to managing their IT budget, but budgets for IT support for non-profits and associations are even tighter. Here's how we helped...


What is Data Loss Prevention (DLP) and How To Implement It

With all the media attention as of late on security breaches, one of the top concerns we’re hearing from our client’s is the protection of sensitive data. DLP is a good...


The Top 4 IT Security Tips for Law Firms

Law firms come in all shapes and sizes. From corporate to family law, legal practices vary in almost every area, but they all handle confidential client data - and that data...


We're Live! The Ntiva Service Desk Academy Showcase

The first class of interns at the Ntiva Service Desk Academy at WVU-Parkersburg have officially started, preparing four WVU-P students for a successful career in the IT...


What To Do If Your IT Team is Overworked and Understaffed

All businesses want to run a tight ship. You want to make sure there are just enough employees to keep things running smoothly, without having to deal with the struggles of...


The 5 Pillars of the NIST Framework: How to Comply

If you’re a government contractor, you know that staying on top of federal government compliance such as NIST SP 800-171 - and now CMMC - is an absolute necessity. But it can...


How to Protect Against Phishing Emails in Microsoft 365

Has your business invested in Microsoft 365? Good move! It’s a great cloud-based platform for business communication and collaboration, including its comprehensive email...


The Ntiva Service Desk Academy at WVU-Parkersburg

Parkersburg, West Virginia is probably not a place many think of when it comes to tech jobs. Ntiva, a Washington, DC-based IT Services Provider, hopes to change that.


Signs That Outdated IT Systems are Killing Your Business

The first telltale sign that outdated technology is killing your business – or if not killing it, at least stalling it – is the lack of business. You’re no longer growing,...


What Are Managed IT Services and How Much Do They Cost?

A Managed Service Provider (MSP) is an IT services company that assumes complete responsibility for the proactive support of a businesses IT environment. From small printer...


Six Hidden Gems in Microsoft Office 365

Microsoft Office 365 offers a vast improvement over the local Office suite installations of years past. We’re here to dig into some hidden gems that have recharged the...


What Is A System Administrator (SysAdmin)?

In the IT industry, there are a lot of terms that aren't well defined. This includes technicians who may be called an Engineer, Field Engineer, Technician, or a System...


How Much is Downtime Costing Your Business?

Everyone knows that downtime is not good for business, but what does “not good” mean to the bottom line?


5 Technologies To Improve IT Resilience and Reduce Downtime

IT downtime is no joke.

Did you know that downtime can cost businesses up to an average of $9,000 per minute?  

And did you know that increasing uptime from 99.9% to 99.99%...


Differentiating Your Business in a Commodity Market: CEO Perspective

How do you go from interchangeable to invaluable - when everyone else offers the same thing that you do?


Business PCs vs Consumer PCs - What's The Difference?

We know what you’re thinking.

Why should you pay more for a “business class” laptop or desktop when you can get a consumer model for less from Best Buy, Staples or Amazon?


Top 5 Things You Should Do After The Equifax Hack

It's all over the news - Equifax suffered a massive data breach which compromised the personal information of as many as 143 million Americans. Here's the top 5 things you...


The 3 Biggest Risks of Running Unsupported Software

As you’ve likely heard by now, Microsoft has announced “end of life” for Office 2007 in October 2017. Are you at risk if you continue to use it? The short answer is yes, and...


Is it time to rebuild your network from scratch?

Here's how 90% of the business networks I've seen have been built. Tell me if this sounds like you! You started with a fairly small, unsophisticated network. You probably had...


How to Identify a Phishing Scam

Phishing—It’s not just about investment opportunities in Nigeria anymore! 


Using Technology To Reach Your Business Goals

Imagine for a moment you are suddenly inspired to build a new home...


How Proactive IT Services and Support Can Save Money

We are aware of the initial thoughts that run through the minds of business owners, which pertain to the skepticism of procuring ongoing network maintenance services when...


What Are Managed IT Services?

Managed IT services involve the proactive handling of IT assets. The asset will typically be managed by Managed Service Providers (MSPs). They manage IT assets for their...