Technology Guidance for Business Leaders

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Vulnerability Scanning: What is it, and How Does it Work?

With any well thought out cyber security plan, the key is to be proactive. But in many cases, the normal response is to simply react to threats and attacks as they happen....


Escaping Excel Hell: The Benefits of Custom Business Solutions

There are no two ways about it: when Microsoft Excel first came out in 1985, it revolutionized the business world. Since then, businesses everywhere have been able to move...


We Recommend You Delay Upgrading to macOS 10.15 Catalina

Apple released macOS 10.15 Catalina on October 7, 2019, and like all major operating system releases, Apple has been talking it up since it was introduced at the company’s...


Move Aside Paperless - Touchless Processes are the New Normal

The COVID-19 pandemic has put office systems and processes to the test. With more than 16 million office workers transitioning to remote work over the past 5 months, tens of...


What Is Email Security: A Guide To Protecting Your Email

As you browse through our IT services, blog posts, and company info, you’ll quickly see just much we emphasize the importance of cybersecurity here at Ntiva. We’re not trying...


DMARC: Minimize Phishing Email in Your Inbox

Phishing sucks. It’s a persistent nuisance at best and potentially catastrophic at worst. While technology isn’t able to catch all of it 100% of the time, DMARC can help to...


5 Tips For Your Best Remote Desktop Service (RDS) Experience

You’ve got your laptop, your coffee, and a steady Wi-Fi connection. The perfect cloud computing setup. So, why is your remote work environment so slow?


What is Unified Communications (UC)?

There’s a lot that goes into running a successful business, but we can all agree that it would be impossible without communication. Being able to effectively communicate...


How to Carry Out a Gap Analysis for Your Business

It's a basic human instinct to focus on the present in order to make positive, lasting changes later on in life. It just makes sense - why wouldn’t we assess our current...


Endpoint Detection and Response (EDR) Definition and Guide

While in the past all it took were firewalls and anti-virus software, keeping up with your company’s cyber security needs is now a full-time job. This isn’t just because...


Intrusion Detection Systems – How Does an IDS Spot Threats?

Cyber attackers will do whatever it takes to hack into a vulnerable network, and no amount of firewall protection or anti-virus software can completely guarantee security....


Macs Switching from Intel Chips to Apple Silicon

At Apple’s Worldwide Developer Conference keynote, the company dropped a bombshell. In the future Macs will no longer be powered by Intel chips but will instead rely on...


The Pros and Cons of Automatic Software Updates

There’s no denying that automatic updating is a handy tool, but it’s not always the way to go. In some cases, manual updating is the safer solution, and all responsible ...


The Top 10 Questions People Ask IT Services Companies

More companies than ever before are outsourcing part or all of their IT needs to a third party provider. The reasons are many, from budget to convenience to the ability to...


Cyber Security Threats: Why Hackers Target Small Businesses

“The typical cyber-criminal is rather like your common thief: he will go for the window without security locks. There is a high element of opportunism.” - Thomas Naylor


Why is Business Continuity Planning So Important?

How resilient do you think your business was to the recent disruption? Did you have a robust plan in place for business continuity? There certainly were mixed results as to...


Office 365: Using MFA with 3rd party email clients
If the email client you're using isn't made by Microsoft, your Office 365 password may not work.

How to Fix Audio Issues in Microsoft Teams

Microsoft Teams has become the go-to software for chat, conferencing and team collaboration. But audio issues that pop up during a meeting — you can't hear your team members,...


Guest Access In Microsoft Teams - What You Need to Know

With the recent and sudden increase in remote collaboration, many workers are taking advantage of Microsoft Teams. As most businesses already have Microsoft 365, it makes...


In-House vs. Third Party Tech Support: the Pros and Cons

The world has changed so much in 2020, and many organizations have been pushed to their absolute limit, when it comes to technology demands.


Set up Mobile Device Management for Office 365

Because more people are using mobile devices to get their work done, it's important to make sure your organization's data on these devices is secure. Our Apple Toolkit...


How Are CEOs Responding To The Coronavirus Impact?

As the coronavirus pandemic continues to escalate, CEO’s are quickly coming to grips with the fact that business will be anything but normal for the next few quarters.


How Microsoft Teams Keeps Companies Running Remotely

With our sudden shift to remote working, it's important to get all employees on a single communication platform. It's incredibly inefficient if everyone is using different...


7 Best Practices for Keeping Your Non-Profit Data Safe

No question about it, donors are the greatest asset of the nonprofit industry. The last thing you want to worry about is the potential of your donor’s personal information...


A Guide to Cloud-Based Business Phone Systems

Every day thousands of businesses are moving to cloud-based phone systems. Read on to learn the differences between on-premise and cloud-based business phone systems, the...


9 Ways Cloud Computing Improves Employee Productivity

If you're on the fence about migrating to the cloud, you may be weighing many pros and cons. One of the biggest consideration is the ROI of doing so, which largely hinges on...


What Is Telework and How To Prepare

Remote work is no longer a thing of the future, it’s here and it’s here to stay. More companies are turning to IT consulting services for help with the transition into a...


5 Things Your IT Help Desk Should Do For You

The concept of the IT help desk was born with the technology boom of the late 1980s, and since then IT services, whether in-house or through a good IT services provider, have...


6 Ways Hosted VoIP Can Make Your Business More Productive

Traditional business phone systems, such as the on-premises PBX, existed largely in isolation from IT systems. But the worlds of telecom and IT have converged!


What Are Managed Security Services - And Does Your Business Need Them?

Keeping a business protected from cyber attacks is one of the most pressing issues of 2020. But can you afford the level of security that you need? You might be surprised to...


How an IT Service Company Makes Regulatory Compliance Easier

Almost every business has some level of regulations to comply with. If your business depends on tech in any way - and we all do - you're probably subject to regulatory...


How to Prepare & Perform a Mac Migration

When it's time to move your content to a new Mac, Apple provides Migration Assistant to get the job done. Migration Assistant can migrate data from a Mac, Time Machine...


How to Reduce your IT Costs

In today's business environment, having your technology in tip-top shape is no longer an option if you want to operate at peak efficiency, minimize downtime, keep employees...


VPN vs VDI vs RDS: Which Remote Access Is Best For You?

As the work from home trend grows, many businesses require secure remote access to corporate apps and services for their distributed employees. But which remote access...


How to Grow Your Business with the Right Technology

The right technology can play a significant role in helping you grow your business, increase revenues and outperform the competition. We explain the details behind this,...


How to Secure Office 365: Five Best Practices!

Microsoft Office 365 is unique in terms of information security. As the productivity platform where your team gets most of their work done, it represents a trove of data that...


Your IT Guy Quit, Now What?

Most small-to-medium sized businesses rely on a relatively small IT team to keep their tech up and running. Typically, these employees know the ins and outs of every piece of...


How This Non-Profit Cut Their IT Budget in Half

All businesses have challenges when it comes to managing their IT budget, but budgets for IT support for non-profits and associations are even tighter. Here's how we helped...


The One Best Way to Archive Your Outlook Email

When Microsoft Outlook slows to a crawl, one of the first things many people consider is turning on email archiving in order to improve performance. But what's the best way...


What is Data Loss Prevention (DLP) and How To Implement It

With all the media attention as of late on security breaches, one of the top concerns we’re hearing from our client’s is the protection of sensitive data. DLP is a good...


The Top 4 IT Security Tips for Law Firms

Law firms come in all shapes and sizes. From corporate to family law, legal practices vary in almost every area, but they all handle confidential client data - and that data...


We're Live! The Ntiva Service Desk Academy Showcase

The first class of interns at the Ntiva Service Desk Academy at WVU-Parkersburg have officially started, preparing four WVU-P students for a successful career in the IT...


What To Do If Your IT Team is Overworked and Understaffed

All businesses want to run a tight ship. You want to make sure there are just enough employees to keep things running smoothly, without having to deal with the struggles of...


4 Password Best Practices to Outwit the Hackers!

Remember the days when Yahoo! was considered a tech giant? The company, founded in 1994, was once valued at over $100 billion, but sold to Verizon for a measly $4.48 billion...


The 5 Pillars of the NIST Framework: How to Comply

If you’re a government contractor, you know that staying on top of federal government compliance such as NIST SP 800-171 - and now CMMC - is an absolute necessity. But it can...