Technology Guidance for Business Leaders

Many managed IT service providers offer a 24/7 help desk, but the customer experience from one company to another can vary greatly, despite outward similarity in services....

Remote IT support services offered by a managed service provider (MSP) provides expert IT support to your employees across multiple locations, without having to maintain an...

A managed security service provider (MSSP) specializes in offering a wide range of security products and services (“Security as a Service”) to businesses who need on-going...

IT budget planning for 2023 is underway. But many business leaders are having a bit of a math problem! Hiring much-needed additional headcount is not on the table for many...

How much time do people in your organization spend on completing tedious manual tasks? From gathering data to run an analysis to completing equipment request forms, these...

Managing your users and devices can sometimes feel like a pain. If your systems require that every new device is manually configured for every new user, it can add a lot of...

It’s no secret that we are likely facing an economic downturn in 2023. More than *half of business leaders are already looking at tightening their belts next year, as the...

Cyberattacks and security breaches have become an almost routine part of the news cycle. It seems we can hardly go a month without hearing about a major corporation being...

No matter what security protocols your company puts in place or how unbreakable you believe your password to be, there is one vulnerability that cybercriminals can always...

When the COVID-19 pandemic began, more than 40% of American employees worked remotely. While this number has dropped over the last two years, it’s unlikely that we’ll see a...

Microsoft Intune is a cloud-based service designed for mobile device management (MDM) and mobile application management (MAM).

Intune can be used to monitor and manage the...

Today we’ll break down CMMC Section 3.8, which focuses on the media protection for media that contains controlled unclassified information (CUI).

It’s important to remember...

Do you really need cybersecurity insurance? Well, that depends!The number of businesses who took out cyber insurance policies in the last few years has sky-rocketed, thanks...

For a very long time, conventional wisdom has held that Macs are much less vulnerable to cyberattacks than PCs.

This is no longer the case, and many organizations that...

What was once a relatively unknown position has become a necessity for many businesses across all industries. As more of us continue to work remotely, the necessity of a...

In the past, using strong passwords was enough to keep accounts secure and hackers at bay. This is no longer the case, and cyber security services require a lot more than...

Today we are focusing on a review of CMMC Section 3.6, which provides individual practices for incident response after a cyberattack. The biggest takeaway? Good cybersecurity...

When organizations are looking for ways to save money, cybersecurity sometimes ends up on the chopping block. For those companies fortunate enough to never have gone through...

The increase in remote work means an increase in remote IT operations, including onboarding and offboarding.

Your business needs to have a solid plan covering things like...

There are 300,000 organizations and 115 million active users on Microsoft Teams every day. If you're one of them, you may wonder what efficiency gains or helpful new...

With the rapid evolution of the modern-day workplace, and the growing popularity of BYOD, today’s employees comprise a combination of office-based, remote and hybrid workers...

IT departments are facing greater pressures than ever before. The volume and variety of work is increasing. Cybersecurity and data privacy threats are growing - in frequency,...

By the time you get to the end of this sentence, a cybercriminal will have successfully attacked a business and infected it with ransomware. According to Cybercrime Magazine,...

When it comes to achieving CMMC compliance, the old business maxim holds true — it’s not what you know, it’s who you know.

One of the most vital protections you have against...

Apple’s Zero-Touch Deployment feels counterintuitive at first. Once you've set it up, you naturally want to do something else. You want to click a box, or make a request, or...

If your organization uses Microsoft Windows at the enterprise level, you likely have questions about Azure Virtual Desktop (AVD). How does it work? How is it different from...

Configuration management is vital, both within the CMMC framework and in general from a security and IT perspective.

Configuration management ranks right up there with...

“There’s an app for that.”

That 2009 iPhone slogan became so popular that Apple trademarked the catchphrase the following year.

People quickly grew to believe that anytime...

Your greatest cybersecurity vulnerability isn’t your hardware. Or your software. It’s your people!

People—executives, managers, team leaders, workers—are the leading cause of...

If your office job is typical, you spend much of your day going into and out of Microsoft 365 applications. One minute you’re in Word. The next minute you’re in PowerPoint....

The Cybersecurity Maturity Model Certification 2.0 (CMMC) includes practices and controls that fall under the category of “Audit and Accountability.”

Unlike with other areas...

Microsoft 365 is an indispensable platform for many businesses, and is considered the world's most popular cloud-based office productivity suite. However, this means it's...

Are you getting the most out of your Microsoft 365 subscription? Most people are not!

If the past two years have taught us anything, it’s that the nature of work has changed...

Ntiva has partnered with Mountwest Community and Technical College in Huntington, West Virginia to open up a Service Desk Academy that will enable students to gain real world...

The U.S. Department of Defense (DoD) published Cybersecurity Maturity Model Certification 2.0 (CMMC 2.0) in November 2021 to safeguard sensitive national security...

If your organization owns a fleet of Apple devices, you need a safe and efficient way to manage those devices, with a tool for updating software and device settings,...

Plain Old Telephony Service (POTS) - the traditional copper wire network that has been around since the 1880s - is no longer going to be supported by the major phone carriers...

Microsoft Windows 11 is designed to boost employee productivity and encourage team collaboration. It’s also built to be more secure than previous versions of Windows, and to...

If your organization is working toward Cybersecurity Maturity Model Certification (CMMC), then you will eventually come across the sections dealing with cybersecurity...