Technology Guidance for Business Leaders

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Margaret Concannon

Margaret Concannon
Margaret is the Content Marketing Manager at Ntiva, and has been a marketer for managed services providers since 2013.
Decoding IT Support: A Closer Look at Remote and On-Site Services

Let's face it, in today's world, technology is the boss of any business, and it's crucial to have a dependable IT support system in place.

IT issues can arise at any moment,...


AI for Business: The Big Secret to Increased Profits and Performance

AI is like a personal assistant for businesses, freeing up valuable time so that people can focus on what really matters.

By automating tasks and streamlining processes, AI...


10 Cloud Migration Service Providers + Factors to Consider

Choosing the right migration service provider is critical to optimizing your budget and getting the most out of your cloud solutions. For example, some providers offer...


Managed IT Services Cost: Hidden Expenses, Value for Cost, and More

When asking how much managed IT services cost, the most common first response is, “It depends”. It depends on: 


Why Your Business Should Use A Managed Services Provider

When businesses want to outsource a process, they consider various factors, including evaluating potential providers, their team of experts, and cost-effectiveness.

These...


Service Desk vs. Help Desk: What’s The Difference?

The world of IT support can be filled with confusing terminologies, and two commonly misunderstood terms are "Help Desk" and "Service Desk." Understanding the differences...


Where to Find Responsive Outsourced IT Support in Chicago

Many businesses in Chicago are unhappy with their current outsourced IT support because of slow response times, solutions that break soon after they’re implemented, or an...


Cloud Adoption: The Key to Achieving Manufacturing Business Goals

In today's ever-changing business landscape, manufacturing companies are always seeking innovative solutions to stay ahead of the curve and meet their business objectives.

...


How to Choose Virtual CISO (vCISO) Services: In-depth Guide

Virtual CISO services (also called fractional CISO services) are a cost-effective way for small to midsize businesses to get the benefit of strategic IT guidance and...


SaaS Sprawl: How to Control Your Organization's Third Party Apps

SaaS tools are often hailed as a savior of the workplace, delivering an array of capabilities, efficiencies, and flexibility. But the sudden implementation of remote work...


IT Support for Law Firms: Increase Billable Hours with Ntiva

Many law firms get frustrated with their IT partners because there’s too much downtime and response times are slow. While resolving issues quickly is a critical piece of good...


An In-depth Guide to Azure Managed Service Providers

When set up (and supported) correctly, Microsoft Azure can help you cut costs, streamline workflows, support remote workers, and much more. 


The 10 Top IT Outsourcing Firms (And How to Choose One)

With hundreds of IT outsourcing firms (also called managed IT service providers) to choose from, it can be difficult to narrow down your options and choose the right one for...


Managed IT Services Near You: Local Support Across the U.S.

Many companies look for a local managed IT service provider (MSP) so that they can: 


How To Improve The Efficiency of Your IT Systems (And Keep Costs Down!)

Chances are, your business is always looking for ways to improve the efficiency of your IT systems and reduce overall costs. Who isn't looking to improve performance and ...


Certified Apple Managed Service Provider for Business: Ntiva

Many IT support companies that claim to support Apple devices fall short in two key ways:


Managed IT Services NYC: 2023 Guide

So many IT companies offer support in New York City and the tri-state area that it can be hard to know which provider you can truly rely on. Plus, not all companies offer...


IT Management Services That Ensure Your Tech Stack Runs Smoothly

 Are you in control of your technology stack, or is it controlling you?

Keeping your tech stack running smoothly is essential to the success of your business. It frees your...


6 IT Support Companies in the U.S. (New York, Chicago, and More)

Most IT support companies offer a similar set of services: 


Questions to Ask When Comparing Help Desk Managed Services (And What Makes a Great MSP)

No matter what business you’re in, no one particularly likes calling the help desk or technical support. And that’s one reason why your experience with help desk managed...


Co-managed IT Services: An In-depth Review of Ntiva (+ FAQs)

Co-managed IT services let you outsource tasks that your internal team doesn’t have the time or expertise to manage. Rather than replace your internal IT team, co-managed...


24/7 IT Support Services: An In-Depth Review of Ntiva

Many managed IT service providers offer a 24/7 help desk, but the customer experience from one company to another can vary greatly, despite outward similarity in services....


Remote IT Support Services: 5 Factors to Evaluate an MSP

Remote IT support services offered by a managed service provider (MSP) provides expert IT support to your employees across multiple locations, without having to maintain an...


How to Work with A vCIO to Produce Game-Changing Results

IT budget planning for 2023 is underway. But many business leaders are having a bit of a math problem! Hiring much-needed additional headcount is not on the table for many...