Margaret Concannon
Membership associations are facing a growing challenge: rising IT costs and underutilized technology. With limited budgets, many associations find themselves stuck with...
Picking the right AI and cloud partners isn’t just another decision—it’s a game-changer for your business’s success. With so many options available, how do you make sure...
Did you know that machine learning powers everything from your Netflix recommendations to the fraud detection systems that keep your financial transactions secure? It's...
Last week, Ntiva had the pleasure of hosting our annual client appreciation event, "AI Unleashed: Mastering The Next Wave of Business Innovation" at the stunning Garden of...
The Ntiva Service Desk Academy has become a cornerstone in bridging the gap between academic learning and real-world IT experience for...
Did you know that by 2025, the global Natural Language Processing (NLP) market is projected to reach $43.3 billion? This staggering growth underscores the pervasive influence...
Is your association finding it hard to keep members engaged and attract new ones? The solution might be simpler than you think: updating your IT infrastructure. Digital...
These days providing top-notch customer service is a must. That's where AI steps in, revolutionizing how businesses interact with their customers. Imagine offering a...
Imagine receiving a video call from your CEO, instructing you to transfer funds urgently to a new account to secure a critical business deal. The voice, mannerisms, and...
Are you struggling to engage your members and grow your association? The right technology and expert guidance from a trusted managed services partner can make all the...
Managing a modern workforce can be challenging. This is especially true with the increasing need for communication, learning, and engagement in a digital-focused world....
Keeping member data safe isn’t just another item on the to-do list for nonprofits organizations—it’s the cornerstone of trust. For IT directors and managers, it’s about more...
Cybersecurity is like a superhero in today’s world—it's needed now more than ever.If we keep the analogy going, cyberattacks are like supervillains; targeting organizations...
Are your Microsoft Teams meetings falling flat? Struggling to boost productivity or foster collaboration within your remote team?
You're not alone in facing these common...
In a time when the truth isn't always what it seems, the rise of 'deepfakes'—a fusion of ' deep learning' and' fake'—represents a major change in how we engage with digital...
In today's cutthroat market, staying competitive means staying ahead. It’s not just about keeping pace; it’s about setting the pace.
And when it comes to integrating AI into...
No doubt, society has become pretty dependent on cell phones and other mobile gadgets, especially in the business world.
But, let's face it, with great connectivity comes...
Project management has come a long way from its paper-and-pen beginnings to the digital dashboards of today. But as our projects have gotten bigger and deadlines tighter,...
These days, there's a buzzing question on every business leader's mind: "Should we jump on the AI bandwagon and draft an AI policy?"
Well, the short answer is a big, bold ...
Nowadays, the backbone of any thriving business lies in its IT infrastructure.
This complex maze of technology, encompassing network hardware and software systems, data...
Three years after the beginning of a global pandemic, one thing is for sure: remote work is here to stay.
Remote work (by definition) could be working from home, it could be...
In the fast-paced world of digital transformation, it's crucial to have cutting-edge tools and savvy partners to stay ahead of the game.
Microsoft Copilot does exactly that,...
In our constantly evolving professional arsenal, choosing the perfect AI tool can make all the difference in maintaining a competitive edge. And while the world of artificial...
In a digital-first business landscape, choosing the right document management platform is a decision that can influence the efficiency, collaboration, and overall success of...
These days, the data that powers your business also makes you a prime target for cyber threats.
Building a secure data infrastructure takes more than state-of-the-art tools...
Microsoft's AI tools are like your own personal army of productivity superheroes, ready to automate tasks, generate mind-blowing creative content, and unlock the secrets...
Think about having a tech expert right at your fingertips without breaking the bank on a high-end salary and all those extra costs.
A Virtual CIO isn't just about tech...
In an age where technology changes at the speed of light, keeping up isn't just an advantage—it's a necessity. But how do you juggle business operations while staying ahead...
As businesses and individuals alike leapfrog into newer technological terrains, the shadow of risk looms larger and more unpredictable. Now, more than ever, the ability to...
Ever heard the phrase, "Loose lips sink ships?" Well, these days it's more like "Lax cybersecurity measures compromise entire law firms." 😲
No kidding! When it comes to data...
As more businesses shift towards digital platforms, our online presence and activities have become vital to our daily work routines. And with the ever-increasing rise in...
Microsoft Office is widely recognized as one of the most popular productivity suites in the world, and it's easy to see why.
Businesses of all sizes have the opportunity to...
Digital transformation isn't just a buzzword.
It's inevitable for businesses that want to remain relevant, innovative and maintain a competitive advantage in today's...
Let's face it, in today's world, technology is the boss of any business, and it's crucial to have a dependable IT support system in place.
IT issues can arise at any moment,...
AI is like a personal assistant for businesses, freeing up valuable time so that people can focus on what really matters.
By automating tasks and streamlining processes, AI...
Choosing the right migration service provider is critical to optimizing your budget and getting the most out of your cloud solutions. For example, some providers offer...
When asking how much managed IT services cost, the most common first response is, “It depends”. It depends on:
When businesses want to outsource a process, they consider various factors, including evaluating potential providers, their team of experts, and cost-effectiveness.
These...
The world of IT support can be filled with confusing terminologies, and two commonly misunderstood terms are "Help Desk" and "Service Desk." Understanding the differences...
Many businesses in Chicago are unhappy with their current outsourced IT support because of slow response times, solutions that break soon after they’re implemented, or an...
In today's ever-changing business landscape, manufacturing companies are always seeking innovative solutions to stay ahead of the curve and meet their business objectives.
...
Virtual CISO services (also called fractional CISO services) are a cost-effective way for small to midsize businesses to get the benefit of strategic IT guidance and...
SaaS tools are often hailed as a savior of the workplace, delivering an array of capabilities, efficiencies, and flexibility. But the sudden implementation of remote work...
Many law firms get frustrated with their IT partners because there’s too much downtime and response times are slow. While resolving issues quickly is a critical piece of good...
When set up (and supported) correctly, Microsoft Azure can help you cut costs, streamline workflows, support remote workers, and much more.
As AI technology continues to break new ground, Microsoft Copilot 365 stands out as a transformative solution that is reshaping the way we...
In a time when the truth isn't always what it seems, the rise of 'deepfakes'—a fusion of ' deep learning' and' fake'—represents a major change in how...
In today's cutthroat market, staying competitive means staying ahead. It’s not just about keeping pace; it’s about setting the pace.
And when it...