Technology Guidance for Business Leaders

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Corey Shields

Corey Shields
Corey is the Digital Marketing Manager at Ntiva, and brings with him over a decade of working in the information technology and services industry.
How to Carry Out a Gap Analysis for Your Business

It's a basic human instinct to focus on the present in order to make positive, lasting changes later on in life. It just makes sense - why wouldn’t we assess our current...


The Pros and Cons of Automatic Software Updates

There’s no denying that automatic updating is a handy tool, but it’s not always the way to go. In some cases, manual updating is the safer solution, and all responsible ...


The Top 10 Questions People Ask IT Services Companies

More companies than ever before are outsourcing part or all of their IT needs to a third party provider. The reasons are many, from budget to convenience to the ability to...


A Guide to Cloud-Based Business Phone Systems

Every day thousands of businesses are moving to cloud-based phone systems. Read on to learn the differences between on-premise and cloud-based business phone systems, the...


What Is Telework and How To Prepare

Remote work is no longer a thing of the future, it’s here and it’s here to stay. More companies are turning to IT consulting services for help with the transition into a...


5 Things Your IT Help Desk Should Do For You

The concept of the IT help desk was born with the technology boom of the late 1980s, and since then IT services, whether in-house or through a good IT services provider, have...


What Are Managed Security Services - And Does Your Business Need Them?

Keeping a business protected from cyber attacks is one of the most pressing issues of 2020. But can you afford the level of security that you need? You might be surprised to...


How an IT Service Company Makes Regulatory Compliance Easier

Almost every business has some level of regulations to comply with. If your business depends on tech in any way - and we all do - you're probably subject to regulatory...


Your IT Guy Quit, Now What?

Most small-to-medium sized businesses rely on a relatively small IT team to keep their tech up and running. Typically, these employees know the ins and outs of every piece of...


We're Live! The Ntiva Service Desk Academy Showcase

The first class of interns at the Ntiva Service Desk Academy at WVU-Parkersburg have officially started, preparing four WVU-P students for a successful career in the IT...


What To Do If Your IT Team is Overworked and Understaffed

All businesses want to run a tight ship. You want to make sure there are just enough employees to keep things running smoothly, without having to deal with the struggles of...


4 Password Best Practices to Outwit the Hackers!

Remember the days when Yahoo! was considered a tech giant? The company, founded in 1994, was once valued at over $100 billion, but sold to Verizon for a measly $4.48 billion...


The Ntiva Service Desk Academy at WVU-Parkersburg

Parkersburg, West Virginia is probably not a place many think of when it comes to tech jobs. Ntiva, a Washington, DC-based IT Services Provider, hopes to change that.


The Top 3 On-Premises Apps Your Business Is Wasting Money On

Most businesses have made the shift to the cloud for popular enterprise applications, but you'd be surprised by how many have not! Here are 3 applications where it definitely...


Outlook Email Inbox Organization and Management Tips

In the professional world everyone uses email, and its usually Microsoft Outlook. It’s a handy mailbox management tool, but many of us are now inundated with more emails than...


5 Benefits of Microsoft Office 365 for Remote Teams

Microsoft Office 365 is the cloud-based collaboration platform from Microsoft that offers all of the productivity software we’ve come to know and love, including Office apps...


Do Your Devices Have a Good Work-Life Balance?

Work-life balance has become a hot topic, thanks in part to Bring Your Own Device (BYOD) work policies, and the mobile devices that keep us digitally tied to the office 24/7.


Best Cyber Security Checklist for Your Business

Humans love to be comfortable. We'll always choose convenience over anything else! But when it comes to your cyber security environment, complacency can mean big problems. 


What Are Managed IT Services and How Much Do They Cost?

A Managed Service Provider (MSP) is an IT services company that assumes complete responsibility for the proactive support of a businesses IT environment. From small printer...


Six Hidden Gems in Microsoft Office 365

Microsoft Office 365 offers a vast improvement over the local Office suite installations of years past. We’re here to dig into some hidden gems that have recharged the...


How Phishing Affects Businesses

We've all received those emails from a Nigerian prince who will gladly give you $10,000 if you just help him complete a quick wire transfer. This old trick has been so played...